Refund policy
At Stand Firm, we want you to love your gear. If something's not right, we'll make it right.
We offer refunds for:
- Items sent incorrectly
- Damaged or defective products
Refund requests must be made within 30 days of purchase.
To request a refund, contact us at support@standfirm.co with your order number and a brief description of the issue. We'll handle it.
Policy Updates: This Refund Policy may be updated at any time. For the most current version, reach out to support@standfirm.co.
Care Instructions: For best long-term results, follow the washing and care instructions provided with your purchase. Built to stand. Built to last.